Genuine energy, mindfulness, and tackfulness…how to read the room. It’s all a skill and something I see lacking or clashing between some vendors and couples all the time, come wedding day. You don’t want to be discussing something stressful that’s unnecessary, or having the videographer force a connection with you at the wrong time, having someone not align with your vision or taste! Have a quick call with them…see how they work…ask other vendors what they candidly think of them.